We help companies develop and implement detailed action plans to restructure operations and streamline operational business processes. This includes:
The newly promoted COO at a global energy company recognized the organization had lost focus on customer operations and was spending too much time on tasks that did not add customer value. The inefficiencies included unnecessary operational reviews, duplicate approvals, unclear role assignments, and lack of spending accountability.
Trenegy interviewed frontline managers, engineers, and field support personnel to identify barriers impacting company operations and non-value add tasks. We led key leaders through workshops to redesign the organization and critical work processes. Our team also developed a detailed plan to restructure operations and re-engineer processes to fit a leaner, customer-focused organization.