When it comes to making improvements and leveraging new technologies, organizations tend to invest in their procurement and payables processes instead of their customer billing and collection processes. The problem is, most of the inefficiencies and opportunities for valuable improvements exist in the customer billing and collection process. This is where cash comes in the door….and that’s more important than efficiently managing cash going out the door. So why do companies focus on procurement and payables? It seems to be easier… but why not challenge how quickly and efficiently the company is getting cash in the door instead? Hear from Peter Purcell and Bill Aimone in this episode.
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In JAR(GONE), authors of Trenegy clarify the buzzwords currently plaguing the consulting world.
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