THE JAR(GONE) PODCAST

Uncovering Hidden Knowledge in Process Documentation

February 25, 2025

In this episode, Todd Boutte and Emma Demmerle discuss how process documentation impacts operations. Many companies have processes that exist in someone’s head, but they aren’t documented, and no one really knows what goes into employees’ day-to-day activities. Todd and Emma share practical advice for documenting processes and the broader value of documentation to improve visibility and decision making. They also share their experience working with companies who have uncovered inefficiency and risk and have seen significant, tangible improvements from process documentation.

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Get Jar(gone) the Book

​In Jar(gone)​,Trenegy authors Bill Aimone and Peter Purcell clarify the buzzwords currently plaguing the consulting world. What are actionable analytics? Why is change management necessary? What is value stream mapping? With expertise, wit, and straight talk, Jar(gone) will help you understand what the buzzwords really mean and—more importantly—what they don’t.

"I am glad to see the Trenegy consultants debunking business buzzwords instead of adding more just to make themselves look innovative."

—Chris Robbins, Chief Financial and Accounting Officer, USD Group