The digital revolution in IT departments requires improving service delivery, automating IT operation management, and optimizing IT asset management. In this episode, Bill Aimone interviews Peter Purcell to break down the IT jargon including ITSM, ITAM and ITOM. Learn how leading IT organizations are driving business value through the latest digital transformation tools and improving IT processes.
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In Jar(gone),Trenegy authors Bill Aimone and Peter Purcell clarify the buzzwords currently plaguing the consulting world. What are actionable analytics? Why is change management necessary? What is value stream mapping? With expertise, wit, and straight talk, Jar(gone) will help you understand what the buzzwords really mean and—more importantly—what they don’t.
"I am glad to see the Trenegy consultants debunking business buzzwords instead of adding more just to make themselves look innovative."
